Privacy Policy

2. Data Protection and Privacy Policy

2.1 We understand the importance of maintaining and protecting your privacy. When you place an order we need to know certain vital information about you to process your order. This information may include: your name, home or company address, e-mail address, delivery address, telephone number, credit card number and expiry date. This information is given in a secure area. This information is required to process and fulfill your order and to notify you, if necessary, about the status of your order (e.g. if a particular product is out of stock). Your telephone number is required so that we can contact you quickly if necessary, for example, if there is a problem with your order.

2.2 We ask for details of your e-mail address when you place an order. We may use your e-mail address to contact you. If we are unable to contact you by e-mail then we may contact you by any other suitable method reasonably available.

2.3 We use the information we hold about you to monitor the use of the website and to keep records of traffic flows to the site. We may also use the information we collect to notify you about functionality changes of the service and new products and services in areas that are of interest to you, unless you have indicated otherwise.

2.4 "Cookies" are small pieces of information stored on your computer's hard drive by your web browser. The cookies that we use contain no personal information that could be used to identify you and are used only as part of the shopping service we provide - such as the storage of titles in your shopping basket between visits. It is possible to configure your browser so that cookies are not used automatically but this may prevent you from having the benefit of some of the site's features. 

2.5 In order to fulfill our obligations under the UK Data Protection Acts of 1984 and 1998 we do our utmost to prevent unauthorized access to your information by following very strict procedures about the storage and disclosure of your information. To protect against unauthorized access to your password and your computer ensure you log off when you have finished using your computer.

2.6 We may extract statistics about our customers, sales, traffic patterns and related site information to be used internally, but such statistics will not include any personal information that would identify you.

2.7 We work closely with other organizations and individuals that perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, processing credit card payments and customer service. They are provided with personal information necessary to perform that task and may not use it for other purposes.

2.8 Account and other personal information will be released by us only when we believe it is necessary to comply with law.

2.9 We may update this policy from time to time and we advise you to check it regularly so that you are aware of any changes. We would welcome any feedback you may have on privacy. Please e-mail any comments to

For other information, see Terms and Conditions

Last modified: Thursday, 7 November 2013, 9:15 PM